Conflict Resolution Key Points Card

Even training participants who really want to apply the training are challenged to remember the 5 main sources of conflict and the two primary strategy options that are most likely to lead to resolution. This card design includes essential communication tips so employees have a quick reference even when their emotions are triggered. Small enough to post at every work station, the card is blank inside so coworkers can write notes to each other and acknowledge stellar conflict resolution efforts. I took this photograph north of Fort Bragg, California and used it as a background for the conflict resolution content because the ocean comes crashing in, but it can also inspire inner peace and renewed perspectives.